Benedict Muthusi Nguli

Computer Science & Mathematics Student | Aspiring IT Professional

Nairobi, KE.

About

Highly motivated Computer Science and Mathematics student with a robust foundation in developing hardware and software solutions, adept at solving complex mathematical problems, and improving computational efficiency. Eager to leverage strong technical skills in network support, software management, and data analysis to contribute to real-world challenges. Proven ability to collaborate effectively in team environments and communicate complex technical concepts, seeking to apply academic knowledge to drive impactful results in an IT or technical role.

Work

Mater Misericordiae Hospital

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ICT Intern

Nairobi, Nairobi Area, Kenya

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Summary

Supported the ICT department in managing critical hardware and software systems, ensuring operational continuity and efficient service delivery across the firm.

Highlights

Provided essential support for ICT operations, contributing to the seamless management of diverse hardware and software systems used by staff.

Assisted in maintaining robust network infrastructure and internet connectivity, ensuring consistent uptime and reliable service for over 50+ users/departments.

Configured and deployed new workstations for staff, including installation of all necessary software applications, enhancing productivity for 15+ new employees/departments.

Resolved user technical issues related to hardware and software, improving system performance and reducing downtime by an estimated 10%.

Beka Tech Kilimall Hub

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Packaging and Dispatch Staff

Nairobi, Nairobi Area, Kenya

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Summary

Managed the end-to-end processing and dispatch of customer orders, ensuring accurate and timely delivery for an e-commerce hub.

Highlights

Efficiently received and processed a high volume of daily orders from sellers, maintaining accuracy in inventory management and order fulfillment.

Packaged and prepared diverse orders for dispatch, adhering to quality standards and contributing to timely delivery for hundreds of customers weekly.

Streamlined dispatch procedures, contributing to a reduction in processing time and enhanced customer satisfaction for delivered goods.

National Construction Authority

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Attaché (IT Support)

Nairobi, Nairobi Area, Kenya

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Summary

Provided critical IT support, managing hardware and software systems to ensure operational efficiency for a national regulatory body.

Highlights

Assisted in the maintenance and troubleshooting of organizational hardware, ensuring optimal performance and minimizing technical disruptions for staff.

Managed and supported various software systems, including installations, updates, and user support, to maintain seamless business operations.

Contributed to the resolution of IT-related issues, improving system reliability and enhancing productivity for multiple departments.

IEBC Kitui Central Office

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ICT Assistant Staff

Kitui, Kitui County, Kenya

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Summary

Supported critical electoral processes through efficient ICT assistance, ensuring accurate data management and operational integrity during election periods.

Highlights

Assisted in the registration of voters, ensuring data accuracy and efficient processing for a large volume of citizen records during electoral campaigns.

Provided technical support during candidate nomination processes, facilitating smooth data entry and verification of submitted information.

Supported the votes tallying process, contributing to the accurate and timely aggregation of electoral results.

Education

Meru University of Science and Technology

Meru, Meru County, Kenya
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Bachelor of Science Mathematics and Computer Science

Courses

Strategic Management

Network Support

Hardware Management

Software Development and Management

Skills

Technical Skills

Data Entry, Software Systems Management, Network Support, Hardware Support, System Administration, Troubleshooting, IT Infrastructure.

Programming & Data

Software Development, Data Analysis, Mathematical Modeling, Computational Efficiency, Problem Solving.

Soft Skills

Team Collaboration, Technical Communication, Stakeholder Management, Project Support, Attention to Detail, Process Improvement.

References

Mr Dennis Kaburu

ICT Officer, NCA Main Office, Phone: +254720484794

Mr Joel Auka

Deputy Returning Officer, IEBC Kitui Central Office, Phone: +254706015788

Mr Bethwel Kandie

Director Beka Tech, Kilimall Hub, Phone: +254722385232

Mr Maundu Kioko

Manager ICT, Mater Misericordiae Hospital, Phone: +254727881559